CONTRACTOR AUDIT & REMEDIATION PORTAL · PREPARED FOR AUDITED HVAC COMPANIES
PRIMARY CONTACT: SUMMERLIN & NW LAS VEGAS HOME TRADES INDEX (AUDITS@SUMMERLINPOOLS.COM) · REMEDIATION PARTNER: BUILT SIMPLE AI
Summerlin & NW Las Vegas Home Trades Index: HVAC Contractor Audit Portal
28-Point Technical & Trust Inspection Dossier · Protocol phase1-2026.10
Audited Business Inspection Dossier · Protocol phase1-2026.10

Hayes Brothers Home Heating & Air Conditioning

Standing in Index Ranked #51 of 285 Verified HVAC Contractors
Dispatch Telephone (725) 302-1140
Verified Google Standing 4.9★ (126 reviews)
Last Field Crawl 2026-10-27
Own or Manage Hayes Brothers Home Heating & Air Conditioning? Here Is How to Fix Your Score

Built Simple AI Partner Remediation: Technical & Schema Walkthrough

Summerlin & NW Las Vegas Home Trades Index partners with Built Simple AI to help listed HVAC companies resolve verified technical NAP, mobile tap-to-call, schema and service-area gaps affecting their score.

Public Homeowner Trust Score

72/100 Weight Evaluated
100.0/ 100
Displayed on the public homeowner directory (public profile). Weights trailing 6-month Google review velocity (R3), owner reply rate on 1–3★ reviews (R4), recency (R7), missed-call sentiment (R9), and tap-to-call reliability (W3).

Private Technical Audit Score

87/100 Weight Evaluated
96.6/ 100
Internal contractor diagnostic score across Google Business Profile claim & category alignment (G1–G7), NAP consistency, Apple Maps / DuckDuckGo presence (A1–A3), HTTPS SSL, XML sitemap (W1–W6), and LocalBusiness JSON-LD schema (S1–S2).

Google Business Profile Verification & NAP (G1-G7)

7 Inspection Rules
Rule Inspection Criterion Standing Verified Field Evidence Point Allocation
G1 GBP listing found
A Google Maps/Business Profile listing matching the business name + phone is found for the Las Vegas/Summerlin area.
pass Matched Google Business Profile 'Hayes Brothers Home Heating & Air Conditioning' (place_id: ChIJNZXLMBfDyIAR2Sefyi3ubYY). Tech (8)
G2 GBP listing claimed
Business Profile is claimed/verified by the owner (SerpApi 'unclaimed' flag absent). Fail = unclaimed.
pass Google Business Profile is active (website and hours published). Tech (10)
G3 GBP NAP matches website
Normalized name, address (or service-area) and E.164 phone on GBP match the website's NAP.
pass Website phone (7253021140) matches Google Business Profile phone. Tech (8)
G4 Hours published on GBP
GBP lists regular opening hours (communication accessibility signal).
pass Regular opening hours are published on Google Business Profile. Trust (6) + Tech (4)
G5 Website linked on GBP
GBP has a website URL that resolves to the business's own domain (not a directory/social page).
pass GBP links to owned domain (hayeshomehvac.best). Tech (4)
G6 No keyword stuffing in GBP name
LLM judges whether the GBP business name contains marketing keywords/cities not part of the legal or website brand name (e.g. '| #1 POOL SERVICE LAS VEGAS').
pass GBP name 'Hayes Brothers Home Heating & Air Conditioning' is a clean brand name with no keyword stuffing. Tech (5)
G7 GBP primary category fits pool service
LLM judges whether the GBP primary category fits residential pool cleaning/repair (e.g. 'Swimming pool repair service', 'Pool cleaning service').
pass GBP category (general_contractor) fits residential HVAC service. Tech (5)

Apple Maps & DuckDuckGo Directory Presence (A1-A3)

3 Inspection Rules
Rule Inspection Criterion Standing Verified Field Evidence Point Allocation
A1 Apple Maps listing found
DuckDuckGo Maps (Apple Maps data) returns a listing for the business.
n_a Apple Maps / DuckDuckGo listing data is not collected for this vertical; check excluded from scoring. Tech (6)
A2 Apple Maps NAP matches GBP
Phone and name on the DDG/Apple listing match GBP after normalization.
n_a Apple Maps / DuckDuckGo listing data is not collected for this vertical; check excluded from scoring. Tech (4)
A3 Yelp rating proxy present and healthy
DDG Maps result carries a Yelp rating; rating >= 4.0 with >= 5 reviews.
n_a Apple Maps / DuckDuckGo listing data is not collected for this vertical; check excluded from scoring. Tech (3)

Website & Mobile Dispatch Accessibility (W1-W6)

6 Inspection Rules
Rule Inspection Criterion Standing Verified Field Evidence Point Allocation
W1 Website resolves
Business website returns HTTP 200 (after <= 3 redirects) with HTML content.
pass Website resolved with HTTP 200 (https://hayeshomehvac.best/). Tech (8)
W2 Valid HTTPS
Site serves over HTTPS with a valid, unexpired certificate and HTTP redirects to HTTPS.
pass Site served over valid HTTPS (https://hayeshomehvac.best/). Tech (5)
W3 Mobile tap-to-call matches GBP phone
Homepage (mobile UA) has a tel: link whose E.164 number equals the GBP phone (communication accessibility).
pass Homepage tel: link (7253021140) matches GBP phone (7253021140). Trust (6) + Tech (6)
W4 Website NAP present
Website footer/contact page shows business name and phone (and address unless service-area-only).
pass Business name and phone (7253021140) found on site. Tech (6)
W5 XML sitemap present
sitemap.xml (or sitemap referenced in robots.txt) is reachable and parses.
fail No valid XML sitemap found at https://hayeshomehvac.best/sitemap.xml or in robots.txt. Tech (3)
W6 Summerlin service-area coverage on site
Site text mentions Summerlin or at least one target ZIP (89138, 89144, 89135, 89128, 89145).
pass Website mentions ZIPs 89030. Tech (4)

Structured Data & LocalBusiness Schema (S1-S2)

2 Inspection Rules
Rule Inspection Criterion Standing Verified Field Evidence Point Allocation
S1 LocalBusiness schema present
Homepage contains JSON-LD/microdata of type LocalBusiness or a subtype (e.g. HomeAndConstructionBusiness).
pass Found JSON-LD structured data with @type 'LocalBusiness'. Tech (6)
S2 Schema NAP matches GBP
telephone (and name) in LocalBusiness schema match GBP after normalization.
pass Schema telephone (7253021140) matches GBP phone (7253021140). Tech (5)

Homeowner Review Velocity, Replies & Sentiment (R1-R10)

10 Inspection Rules
Rule Inspection Criterion Standing Verified Field Evidence Point Allocation
R1 Total review volume
GBP total Google review count is at least the threshold.
pass GBP has 126 total reviews (threshold: 25). Trust (6)
R2 Average rating
GBP average star rating at or above threshold.
pass GBP rating is 4.9★ across 126 reviews (threshold: 4.5★). Trust (8)
R3 6-month review velocity
Number of new Google reviews in the trailing 6 months.
pass All 5 Google reviews sampled are from the last 6 months. Trust (14)
R4 Owner reply coverage on 1-3 star reviews
Share of 1-3 star reviews (trailing 12 months) with an owner reply.
unknown Google Places reviews do not include owner replies; check manually or in the B2B audit. Trust (14)
R5 Overall owner reply rate
Share of all reviews in trailing 6 months with an owner reply.
unknown Google Places reviews do not include owner replies; check manually or in the B2B audit. Trust (8)
R6 Owner reply timeliness
Median time from review to owner reply, trailing 12 months.
unknown Google Places reviews do not include owner replies; check manually or in the B2B audit. Trust (6)
R7 Review recency
Age of the most recent Google review.
pass A Google review was posted 10 days ago (threshold: <= 60 days). Trust (10)
R8 Recent rating trend
Trailing-6-month average rating vs lifetime average.
pass Sampled review average 5.00 vs 4.9 lifetime (max drop -0.3). Trust (4)
R9 No phone/missed-call complaint theme
LLM scans 1-3 star review text (trailing 12 months) for unanswered calls, voicemail, slow callback, unreachable themes.
pass Fewer than 2 low-star reviews citing missed calls or unreachable phone (0 found across 0 inspected 1–3★ reviews). Trust (10)
R10 No other recurring complaint theme
LLM scans 1-3 star review text (trailing 12 months) for other recurring themes: no-shows/skipped visits, billing disputes, equipment damage, green pool.
pass No recurring no-show, billing, damage, or unresolved-repair complaint theme (>= 2 reviews) across 0 inspected 1–3★ reviews. Trust (8)
Talk to Our Audit Desk About Hayes Brothers Home Heating & Air Conditioning:
Summerlin & NW Las Vegas Home Trades Index is an independent homeowner directory. To update your phone number, website URL, or service-area coverage at no cost: or to trigger a free 24-hour re-audit after fixing any failed check above: email index@summerlinpools.com. If you want hands-on help fixing review-reply, missed-call, or technical schema bottlenecks, we partner with Built Simple AI (built-simple.ai); email audits@summerlinpools.com for a direct introduction.